Effective solutions - great customer service
Our support team are on-hand to help solve any problems you may have, whether it’s hardware or an application not working as expected, internet, telephone or sometimes just the printer.
We will ensure that you have the support needed for your business systems to run flawlessly. We carry out an on-site consultation to determine what your current and future needs are likely to be, so as your business grows and expands our IT support can scale optimally.
Most IT support queries can be solved through remote access. This is where one of our experienced IT support engineers connects to your computer from our offices, seeing the same screen you see they proceed to solve your query. We will always send an IT Engineer if the query needs to be solved in person
Moving to a new office location can be daunting. We will ensure that nothing changes whilst you move so it can be business as usual
Copper and fibre transmission standards have progressed, providing greater bandwidth for transporting data at a reduced cost
Bespoke Database Apps
FileMaker is a flexible rapid application development tool that’s ideal for creating custom business solutions to increase efficiency
We take care of all the set-up arrangements, so moving your support to us is straightforward and seamless.
You get access to strategic advice as well as practical input - we hold regular meetings to review processes and make sure your business needs are met.
We're responsive - if you tell us that something is urgent, we will be on the case straight away.
You get a named engineer as your key contact, plus the support of the wider team. We operate like your own IT department.
Whenever you have a question or a problem, you can speak directly to someone who knows your business and will respond promptly
Remote & Onsite support
We do most work remotely, often spotting and fixing potential problems before customers know there’s anything wrong
We watch over your network 24/7 and provide a proactive maintenance schedule, keeping systems safe and running at their best